> ## Documentation Index
> Fetch the complete documentation index at: https://docs.isptriage.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Company preferences

> General, VoIP, QoE, email, imports, and branding

**Company → Preferences** is the admin hub for company-wide settings. Tabs are linked via hash URLs (e.g. `#voip`, `#qoe`).

## General

* Company name and contact info
* Timezone
* Logo and background images (portal branding)
* Internal links (quick URLs for staff)
* Payment schedule and billing-related toggles where shown

## VoIP

* Enable **FSPBX** and/or **Thirdlane**
* Add server connections: name, URL, API token, verify SSL
* Multiple servers supported per provider

See [Email, DNS & VoIP](/communications/email-dns-voip).

## QoE (LibreQoS)

Configure **LibreQoS endpoints** for quality-of-experience monitoring:

* API URL and license key
* SSH access for advanced operations where used
* Test connection from endpoint list
* QoE data feeds AI assistant context and subscriber troubleshooting

<Note>
  QoE endpoints moved from the Network nav into Preferences so all company integrations live in one place.
</Note>

## Import

CRM and billing system connections—see [CRM import](/company/crm-import).

## Email settings

Inbound ticket email accounts (IMAP), outbound SMTP identity for replies, and related ticket ingest options.

## Users

Staff user management may link from Preferences or **Company → Users**:

* Create staff with role
* Disable accounts
* Reset access

## Saving changes

Each tab has its own save action. After uploading images or tokens, wait for success flash before leaving the page.

<Warning>
  Only **admin** users should access Preferences. Changes affect all staff and customers for the company.
</Warning>