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Company → Preferences is the admin hub for company-wide settings. Tabs are linked via hash URLs (e.g. #voip, #qoe).

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General

  • Company name and contact info
  • Timezone
  • Logo and background images (portal branding)
  • Internal links (quick URLs for staff)
  • Payment schedule and billing-related toggles where shown

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VoIP

  • Enable FSPBX and/or Thirdlane
  • Add server connections: name, URL, API token, verify SSL
  • Multiple servers supported per provider
See Email, DNS & VoIP.

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QoE (LibreQoS)

Configure LibreQoS endpoints for quality-of-experience monitoring:
  • API URL and license key
  • SSH access for advanced operations where used
  • Test connection from endpoint list
  • QoE data feeds AI assistant context and subscriber troubleshooting
QoE endpoints moved from the Network nav into Preferences so all company integrations live in one place.

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Import

CRM and billing system connections—see CRM import.

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Email settings

Inbound ticket email accounts (IMAP), outbound SMTP identity for replies, and related ticket ingest options.

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Users

Staff user management may link from Preferences or Company → Users:
  • Create staff with role
  • Disable accounts
  • Reset access

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Saving changes

Each tab has its own save action. After uploading images or tokens, wait for success flash before leaving the page.
Only admin users should access Preferences. Changes affect all staff and customers for the company.