Who uses ISP Triage?
Operations & NOC
Monitor networks, manage RADIUS users, integrate MikroTik/UniFi/Cambium controllers, and map infrastructure.
Billing & finance
Run invoicing, payments, reporting, service templates, and failed-transaction workflows.
Support & field
Handle tickets, outages, planned installs, truck rolls, and projects.
Customers (portal)
Clients log in to view invoices, pay bills, and open support tickets.
Multi-tenant by design
Each company in ISP Triage is a separate ISP (or operating unit). Staff users belong to a company and only see that company’s data. Superadmin users can switch context to support multiple companies from one installation.Major areas of the app
This guide describes the staff-facing product. Client portal features are noted where they differ.
Next steps
Quickstart
Log in, learn the layout, and complete first-time company setup.